Contact Us
Our Customer Services Team are available 8 am - 5 pm, Monday to Friday (excluding Public Holidays).
Address
3 Barley Mow Lane, Silverstream, Upper Hutt, Wellington, New Zealand, 5019
Opening Hours
Showroom: 10 am - 2 pm, Tuesday to Friday. Visits outside these hours available by appointment.
Offices: 8 am - 5 pm, Monday to Friday.
Both our Showroom and Offices close for Public Holidays.
Phone
Freecall: 0508 643 676
Phone: 04 589 5888
General Enquiries: info@arrowuniforms.co.nz
Student Enquiries: student@arrowuniforms.co.nz
FAQ's
What are your opening hours?
Our Showroom is open 10 am - 2 pm Tuesday to Friday. Please contact us for visits outside these hours.
Our Offices are open 8 am - 5 pm, Monday to Friday.
How long will it take to get my orders?
This depends on the contents of your order. All orders are processed by the team at our Lower Hutt Warehouse.
For more information on our lead-times, please contact our Customer Service team.
How long does delivery take?
Our preferred courier service, New Zealand Couriers, will usually deliver to you within 1 - 3 working days New Zealand wide.
For tracking information, please reach out to our Customer Service team once you have received your invoice.
What payment methods do you offer?
We have partnered with Payment Express to offer you secure payment options, including credit card, Visa & Mastercard, as well as Account2Account internet banking for the major New Zealand banks. More information about Account2Account be found here.
Invoicing is available for Account Customers, please login to myarrow.nz and purchase through your online portal.
Don’t have an Account? Contact Us
What is MyArrow?
MyArrow is our online uniform management software. MyArrow offers more structure and control for people managing uniforms for teams or businesses.
Contact us to set up an account.
What branding services do you offer?
We offer a range of branding services including embroidery, heat-press printing, sublimation, badges, as well as custom accessories like labels, zippers, and buttons.
To enquire about your branding options. Send us an email with a high-res logo file and the service you had in mind.
There are some limitations depending on what you choose. Our customer service team will be able to explain these and offer recommendations best suited to your needs.
What is your sizing like?
Our sizing is manufactured for the New Zealand and Australian markets. To help you get the perfect fit, all Arrow Products have a size chart and we have a measuring guide here. Products from our suppliers may vary.
If the size you need is not available in our range, we may be able to offer alterations or made to order garments to suit your needs.
If you have any questions about sizing, please get in touch with our Customer Service Team.